wrendesk onboarding
wrendesk reads your public pages, learns your menu, policies, and FAQs, then gives you a helper you can configure and publish in one line of embed.
Three pillars
Every wrendesk setup follows the same arc — point at a URL, add the stuff the site doesn't say, then launch.
Paste a URL. wrendesk walks the sitemap, pulls hours, menus, policies, FAQs, then shows you exactly what it found so you can keep or drop any page.
Upload PDFs, paste internal notes, or write plain-text FAQs. wrendesk layers your know-how on top of the crawl so the helper answers from the same source of truth your staff does.
Copy a single embed script, drop it before </body>, and the widget is live. Squarespace, Shopify, WordPress, plain HTML — same snippet.
How it works
No guesswork. Each screen in the app maps to one of these — and you can back out of any of them without losing progress.
Paste a URL and run the crawl. wrendesk simulates visiting each page and shows progress live.
Review every discovered page. Toggle off anything that shouldn't train the helper.
Attach docs, paste context, or write FAQs. Fill in anything the public site doesn't cover.
Name it. Pick a greeting, tone, colour, and supported languages. Voice stays consistent.
Chat with the helper in a realistic preview. Test the golden path and the awkward edge cases.
Copy the embed. Paste it once. The helper is live, and you can tweak anything without redeploying.
Built in
No plugin tree, no prompt engineering. Just the pieces that make the helper feel like part of your brand.
Name your helper, pick greeting and tone, add the languages you answer in. The same config drives every reply, so the helper sounds like your shop no matter who's asking.
No scraping of admin pages, no background watching, no clipboard access. wrendesk trains on what you explicitly approve.
If the helper isn't confident, it says so and offers to grab an email. No made-up answers, no guessing at hours.
Squarespace, Shopify, WordPress, or plain HTML. Drop one script before </body> and the widget is live. Update your helper from the app — no redeploy needed.
A realistic chat widget sits next to your config. Test the golden path and the edge cases before anything goes live.
Every screen works in both themes with the same care. The widget itself adapts to your site so it never looks glued on.
Pricing
Start small, grow into more sites and helpers without rewiring anything. Cancel any time.
For trying wrendesk before you commit.
One helper, one site. Perfect for small businesses.
A second site, a bit more headroom.
Multiple sites, real volume, full toolbox.
For agencies and brands running multiple sites.
Annual billing: 2 months free on every paid plan. All prices in USD. A conversation = one user session, up to 20 messages, resets after 30 min idle. Need a custom plan? get in touch.
FAQ
Paste a URL, add any extras, publish. The whole arc takes less than an hour the first time.
